Lean business strategies are a hot topic. There are entire B2B companies dedicated to auditing utility bills, project management, and supply chain strategies in order to help other businesses save time and money – ultimately leading to happier customers and future growth. You see, running a lean business isn’t all about just-in-time inventory and maximizing employee efficiency – it’s also about periodically evaluating fixed cost items and looking for ways to reduce your operational overhead.
For the last four months, Phoneworx has been performing FREE business phone system checkups for small businesses in Greenville, Spartanburg, and throughout the Upstate. By far the most impactful insight we’ve gained is how often companies are overpaying for telephone services. One client in particular, had a phone bill of over $2000 each month! We’re finding that customers assume these costs are just something they have to accept – like paying taxes or hang-nails. Many also are under the belief that if they’ve signed a 3-year contract then they have no options until the contract is up.
I’m here to tell you, right now, that you are NOT helpless against the telephone company!
New VoIP technology provides small businesses with a cost-effective option to reduce telephone expense over the long term. VoIP phone systems include many additional items that a telephone service provider usually charges extra for like Caller ID, Call Forwarding, or Voicemail. Plus, a quality phone system can last you up to 10 years, if not longer – making it a much more effective investment of your company dollars. Furthermore, even if you have a contract in place, you likely have the ability to cancel or make changes at any time. Yes, you may pay early termination fees, but often times this amount is small compared to the sum of money you’ll save long-term.
So if you are like most other small businesses out there, I know that running a tight ship (i.e. being lean) is very important to your short-term gains and long-term growth. So why would you continue to pay more than you have to? Phoneworx’ Client Relationship Representatives can help you evaluate your current telephone service provider bill and provide alternatives to get your company in ship-shape!
Ask yourself, when’s the last time you took a thorough look through your company’s utility bills?