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Welcome to the Phoneworx blog, where you are guaranteed to learn more about how telecom services can add value and other tips to grow your business.
Category Archives: VoIP
Can you hear me now?! Call clarity and its impact on your business
The words above have become somewhat famous from their prevalence in Verizon Wireless’ advertisements – they might even make you chuckle as you recall a particular ad. Still, in business, the idea behind them shouldn’t be taken lightly. Have you … Continue reading
Thinking of buying a business phone system? Read this first!
Obviously you probably wouldn’t be reading this blog or on our website if you weren’t – so let’s begin by addressing why you might be debating making this purchase. You don’t have a phone system You’re unhappy with your current … Continue reading
How VoIP will grow your business
In some of our early blog posts, we explored the inner workings of VoIP and SIP – both of which are functions of IP or “Internet Protocol.” Of course, it is great to learn something new and understand how these … Continue reading
Posted in Business Phone System, Business Topics, VoIP
Tagged Built-In Features, IP Phones, Music on hold, on hold messaging, remote office, VoIP
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Stop Burning your Company’s Hard Earned Cash!
Recently, Phoneworx’ technicians met with a client, we’ll call him Joe, who had stumbled upon a very disconcerting discovery. Joe had been leasing a business phone system for at least seven years, maybe longer. It included eight phones in the … Continue reading
Posted in Business Phone System, Business Topics, VoIP
Tagged Built-In Features, business phone systems, IP Phones, VoIP
2 Comments
Options are not optional
By reading our blog, you know that we work pretty darn hard to keep ourselves abreast of trends in the marketplace. We make every effort to share this knowledge with you – our friends and clients! Here’s a tidbit of … Continue reading
Posted in Business Topics, Customer Satisfaction, VoIP
Tagged business phone systems, management topics, sales strategy
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The Dirty Lowdown of Hosted Phone Systems
It’s the latest buzz in telecom… a “hosted phone system.” So, what is it and why should you want it? First, I’ll explain what it is, then you can decide if you want it or not. A traditional business phone … Continue reading
Posted in Business Phone System, Business Topics, Hosted Systems, VoIP
Tagged Built-In Features, business phone systems, management topics, VoIP
1 Comment
Attention Small Businesses! Are you connected to your customers?
In today’s world, it’s no longer about what you know or even who you know. Now, it’s all about how fast you can connect with the people you know via text, email, social media, or phone. We live in an … Continue reading
Taking the Mystery out of SIP & Shedding Light on its Many Benefits!
Until very recently, I had never before heard of SIP. To me this three letter acronym was something that people did when taking a very small drink, not a techie term describing the methods behind our usage of the Internet … Continue reading
Posted in Business Phone System, Unified Communications, VoIP
Tagged Built-In Features, business phone systems, IP Phones, VoIP
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Taking the mystery out of music-on-hold
So we’ve all been put on hold at one point or another in our lives. Maybe it was when we called the bank to figure out a weird charge, when we called a friend at work, or maybe when we … Continue reading
You might need a new phone system if…
Our phone technicians have been servicing modern-day telephone systems for over 30 years. This is not the aggregate number of years mind you. These guys aren’t in their thirties anymore and they’ve seen it all. I just can’t get through … Continue reading
Posted in Business Phone System, Fun Stuff, VoIP
Tagged business phone systems, company image, humor, old business phone systems
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