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All things phone systems related. Get into our heads.

Welcome to the Phoneworx blog, where you are guaranteed to learn more about how telecom services can add value and other tips to grow your business.

Category Archives: Business Topics

Unified communications can benefit your business

I’ve been hearing and reading a lot lately about “unified communications” – what it can do for me, how great it is, how it saves me money, and so on and so forth… And I realized that this is yet … Continue reading

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Change is inevitable. Make sure you’re ready!

Change is one of those words that can induce many different emotions within a company ranging including, but not limited to, excitement, apathy or even fear.  During my years in business and also in my studies, it’s become apparent that, … Continue reading

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Financing & Credit: Things Every Business Should Know

With the ongoing discussions in Washington D.C. on the debt ceiling, it got me thinking about my past life as a banker. I thought I’d share some really important information that is crucial for business owners to know as they … Continue reading

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Differentiation matters – personally and in business

This past Saturday, I was fortunate to have the opportunity to walk in the 97th Commencement Ceremony at Walsh College in Michigan – receiving my Masters of Business Administration. And it got me thinking… why exactly did I decide to … Continue reading

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Your company website is essential in building customer relationships

Since we launched Phoneworx in January of this year, we have been made increasingly aware at how the world is shifting in terms of getting to know local businesses. We’ve run a really dynamic postcard campaign to introduce ourselves to … Continue reading

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How VoIP will grow your business

In some of our early blog posts, we explored the inner workings of VoIP and SIP – both of which are functions of IP or “Internet Protocol.” Of course, it is great to learn something new and understand how these … Continue reading

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How can you boost sales? Ask your customers!

Recently, I listened to a great webinar by John Jantsch, author of Duct Tape Marketing. He conducted this for free during the celebration of Small Business Week and I wanted to pass along one of his particularly good pointers. As … Continue reading

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Stop Burning your Company’s Hard Earned Cash!

Recently, Phoneworx’ technicians met with a client, we’ll call him Joe, who had stumbled upon a very disconcerting discovery. Joe had been leasing a business phone system for at least seven years, maybe longer. It included eight phones in the … Continue reading

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Save Money and Grow your Business through Lean Strategies

Lean business strategies are a hot topic. There are entire B2B companies dedicated to auditing utility bills, project management, and supply chain strategies in order to help other businesses save time and money – ultimately leading to happier customers and … Continue reading

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Do You Really Know How to Answer the Phone?

Ok, so here’s another topic where you are thinking: “Duh! Of course I know how to answer the phone… I pick it up and say ‘Hello’.” Simple, right? Maybe not. Have you ever really thought about how you and your … Continue reading

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